Returns & Exchanges

At Mainstream, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange items within 14 days of receipt, provided they are in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or our website portal with your order number and the reason for the return.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the product is securely protected for transit.

• 3.
  Ship the Item

  Send the package back to our warehouse using a trackable shipping method to ensure it arrives safely at our facility.

• 4.
  Receive Refund or Exchange

  Once we inspect and approve your return, we will process your refund to the original payment method or ship your replacement item within 7 business days.